Logo
Submit a request
  1. LEAN
  2. App Support

App Support

Accounts & Subscriptions

  • How can I see when my subscription expires?
  • How can I delete my account?
  • Why is my payment failing?
  • Can I change my payment card details?
  • Can I access my account on multiple devices?
  • Does my subscription auto-renew?
See all 12 articles

Help & Technical Support

  • Will I be able to listen to music while I use the app?
  • Can I access LEAN on my Apple Watch?
  • How can I cast videos to my TV?
  • Is LEAN available in my country?
  • How can I let you know of an idea I’ve had for the app?
  • How do I report a potential bug?
See all 11 articles

Workouts & Fitness

  • How do I access LEAN web
  • How many weeks worth of workout & meal plans are available on LEAN?
  • Can I access my LEAN With Lilly guides on LEAN?
  • How can I purchase the products used in the exercise videos?
  • How can I switch to another workout programme?
  • What equipment will I need to follow the workouts?
See all 9 articles

Nutrition & Lifestyle

  • How can I get further advice regarding nutrition?
  • How can I edit my profile?
  • Anything else I should know about the meal plans on LEAN?
  • How is my personalised meal plan generated?
  • How does the nutrition part of the app work?