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  1. LEAN
  2. Shipping & Order Support

Shipping & Order Support

Orders & Payments

  • Can I change or cancel my order?
  • Where is my order confirmation email?
  • How can I buy one of your products?
  • Why is my payment failing?
  • What methods of payment do you accept?

Shipping

  • Why is my order taking longer than specified?
  • My order has been dispatched but not arrived?
  • My order tracking isn’t updating/working?
  • Where is my order/has it been dispatched?
  • I entered the wrong delivery address
  • Can I have my parcel redirected to a different address?
See all 8 articles

Refunds & Returns

  • I’ve received a faulty product
  • I’ve made a duplicate order
  • Can I exchange or return my order?