Customer Support
- Total activity 99
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 0
- Subscriptions 2
Activity overview
Latest activity by Customer Support-
Customer Support created an article,
Are the new LEAN bands on pre-sale?
Yes, the new and improved LEAN resistance bands are currently available for pre-sale only. Orders that include a LEAN resistance band will not be dispatched until December 13th, when the bands are ...
-
Customer Support created an article,
Can you split my order so I get some of the items sooner?
Because of the way shipping is calculated, we won’t be able to split any completed orders for you. If you’ve made an order including the new LEAN bands (which are currently available for pre-order ...
-
Customer Support created an article,
Can I buy the new LEAN Protein Bars if I’m not in the UK?
You can! You just need to place your order in the UK store, as at the moment the Protein Bars, along with Foam Rollers, Pilates Balls, Ankle Weights and Sliders, are only available to order from th...
-
Customer Support created an article,
Do the US and UK stores have the same products?
The US and UK stores have the same products except for: Foam Rollers, Pilates Balls, Ankle Weights, Sliders, and Protein Bars. These products are only available from the UK store, however the UK st...
-
Customer Support created an article,
Can I combine shipping costs if I’ve made orders in both the UK and the US store?
Unfortunately not, each order will incur its own shipping costs as they are being dispatched from two different locations.
-
Customer Support created an article,
Why are no shipping options available for my location?
Before creating your order, double-check you've selected the correct website for your location (e.g. US website if you're located in the states) to make sure that the right shipping options will be...
-
Customer Support created an article,
Why do I only have the option to choose Express shipping?
The available shipping options can vary based on the country you’re sending your order to, as well as the total weight of your order. Unfortunately we’re not able to change shipping options, as the...
-
Customer Support created an article,
I’ve entered my student email address but haven’t received a discount code
If you’ve entered your student email address but not received your code, please first double-check that you’ve entered the correct email domain (eg @lean.ac.uk). If the email is correct but you’re ...
-
Customer Support created an article,
How can I cast LEAN web to my TV from my computer?
If you're trying to cast the LEAN to your TV from your phone please visit this page instead. How to cast a Laptop to TV with Chromecast Download Google Chrome Web Browser on Laptop. On your comp...
-
Customer Support created an article,
Are there bundle deals to save money on multiple products?
Yes, we do offer bundles and you can find them here.