Customer Support
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Is there a free trial period?
At the moment we're offering 7 days full app access, completely free! Just cancel before the 7th day to avoid being charged for an ongoing subscription.
How can I subscribe and what payment methods do you accept?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. Your subscription will give you access to the same content regardless of which method you use. You...
How does the nutrition part of the app work?
The first time you access LEAN you will be asked to provide some personal data and select the primary goal you are looking to achieve by using the app, e.g. to get fitter, lose weight, get strong e...
How does the fitness part of the app work?
You’ll be able to choose the specific guide you want to do when you first join the app. From there you’ll have follow-along workouts with Lilly on specific days of the week. You’ll be able to move ...
How can I start/manage my nutrition subscription?
You can now create a LEAN supplements subscription to have your supplements delivered regularly. You can create your own nutrition subscription by requesting an invite to register on our website st...
Are there bundle deals to save money on multiple products?
Yes, we do offer bundles and you can find them here.
Are the supplements gluten free?
The Superfood Proteins and Pre-workouts have no gluten-containing ingredients.
What’s the price?
You can find all our products on our online store here. The prices of our supplements are the following: Superfood Proteins Sachet £2.30 Superfood Proteins 500g £22 Superfood Proteins 1kg £38 Prot...
My order has been dispatched but not arrived?
If your order has not arrived you can do the following: (1) Check the shipping times below and calculate when your order should arrive. Please note business days are Monday to Friday. UK: Deliver...
How can I track my delivery?
Your tracking number/reference is included in your dispatch confirmation email. Please use one of the links below to track your order with the courier agency responsible to deliver it. UK - Royal...