Customer Support
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Is there a free trial period?
For the time being, we do not offer a free trial.
How can I delete my account?
Please ensure you have already cancelled your subscription before deleting your account. Please note that deleting your account cannot be undone, and your account data and details will not be retr...
Can I change my payment card details?
If you purchased your subscription through the Apple App Store or the Google Play Store, you would need to update your payment method through your app provider. For subscriptions made via our websi...
How do I cancel my subscription?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. In order to successfully unsubscribe from the app you will need to use the same method that you ha...
How do I change my subscription type?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. To manage your subscription you will need to use the same method that you had initially chosen whe...
How can I subscribe and what payment methods do you accept?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. Your subscription will give you access to the same content regardless of which method you use. You...
How does the nutrition part of the app work?
The first time you access LEAN you will be asked to provide some personal data and select the primary goal you are looking to achieve by using the app, e.g. to get fitter, lose weight, get strong e...
How does the fitness part of the app work?
You’ll be able to choose the specific guide you want to do when you first join the app. From there you’ll have follow-along workouts with Lilly on specific days of the week. You’ll be able to move ...
How can I start/manage my nutrition subscription?
You can now create a LEAN supplements subscription to have your supplements delivered regularly. You can create your own nutrition subscription by requesting an invite to register on our website st...
Are there bundle deals to save money on multiple products?
Yes, we do offer bundles and you can find them here.