
Customer Support
- Total activity 83
- Last activity
- Member since
- Following 0 users
- Followed by 5 users
- Votes 0
- Subscriptions 2
Articles
Recent activity by Customer Support Sort by recent activity-
How do I access LEAN web
To access LEAN web, you just need to click here and sign in with the same email address and password you sign into the LEAN app with. Please note you need a LEAN app subscriptio to access LEAN web.
How can I subscribe and what payment methods do you accept?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. Your subscription will give you access to the same content regardless of which method you use. You...
How do I change my subscription type?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. To manage your subscription you will need to use the same method that you had initially chosen whe...
How do I cancel my subscription?
There are three ways to subscribe to LEAN: via our website, Apple App Store, or Google Play Store. In order to successfully unsubscribe from the app you will need to use the same method that you ha...
Can I change my payment card details?
If you purchased your subscription through the Apple App Store or the Google Play Store, you would need to update your payment method through your app provider. For subscriptions made via our websi...
How can I see when my subscription expires?
If you have purchased your LEAN subscription using Apple or Google Pay, you will be able to see your subscription details, including renewal date and cost, in the "Manage Subscriptions" section of ...
What methods of payment do you accept?
We accept Visa, Mastercard, AMEX, discovery and other cards.
Is there a free trial period?
For the time being, we do not offer a free trial.
How can I delete my account?
Please ensure you have already cancelled your subscription before deleting your account. Please note that deleting your account cannot be undone, and your account data and details will not be retr...
How does the nutrition part of the app work?
The first time you access LEAN you will be asked to provide some personal data and select the primary goal you are looking to achieve by using the app, e.g. to get fitter, lose weight, get strong e...